Refund Policy
Last updated: 1/10/2026
1. Overview
At Shafra School, we are committed to delivering high-quality, structured learning experiences. This Refund Policy outlines the conditions under which refunds may be requested.
2. Refund Eligibility
Refund requests are only considered under the following conditions:
- The refund request must be submitted before attending the second session of the course.
- Once the second session has been attended, the course becomes non-refundable.
3. Non-Refundable Cases
Refunds will not be issued in the following situations:
- After attending the second session or beyond
- Failure to attend sessions without prior notice
- Violation of platform rules or terms of use
- Completion of a significant portion of the course content
4. How to Request a Refund
To request a refund, please contact our support team and include:
- Your full name and registered email address
- The course name
- The reason for requesting a refund
5. Refund Processing
Approved refunds will be processed within 3–5 business days. Refunds will be issued using the original payment method whenever possible.
6. Policy Updates
Shafra School reserves the right to update or modify this Refund Policy at any time. Changes will take effect immediately once published on this page.
7. Contact Us
If you have any questions regarding refunds or eligibility, please contact us at:
contact@shafra-school.com